Shipping policy

UK Delivery

We offer free standard delivery on all UK orders. For faster delivery, express shipping is available for £4.95.

• Standard Delivery (Free) – Estimated 3–5 working days
• Express Delivery (£4.95) – Estimated 1–2 working days

International Delivery

We ship worldwide from our offices in Perth and Edinburgh, Scotland. International shipping rates are as follows:

• Standard International (£3.00) – Estimated 7–14 working days
• Express International (Free) – Estimated 3–7 working days
• Standard International – Heavier Items (£16.00) – Estimated 7–14 working days

Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient and vary by country.

Order Processing

All orders are processed within 1–2 working days. Orders placed on weekends or UK public holidays will be processed on the next working day. Once dispatched, you will receive a confirmation email with tracking information where available.

Returns

We want you to love your Glen Ogal purchase. If you're not completely satisfied, we offer a 30-day return policy. Please visit our Delivery & Returns page for full details on how to initiate a return.